ExtraFax PO database (extrafax.nsf) is not accessible when compact -B is running

Link:  http://www.extracomm.com/Extracomm/FAQ.NSF/FAQs/00a5dd32e589099e48257df9000f5f52
Apply to:  ExtraFax for Domino

Last Modified Date:  02/27/2015


Problem:

When compact -B was running on ExtraFax PO database (extrafax.nsf), the database became inaccessible. Some ExtraFax-related error messages displayed on the Domino server console, and also the Domino server might restart itself automatically after some while.


Solution:

In general, we would suggest shutting down ExtraFax server before running compact -B on extrafax.nsf.

If you have created a Domino Program document to run compact -B at specific time (e.g. Sunday 1:00 AM) on all server databases, we would recommend either

(1) Excluding extrafax.nsf from being compacted by the scheduled compact -B.

OR

(2) Shutting down the ExtraFax server before compacting extrafax.nsf and restarting it later on.

For example, you can setup Domino Program documents to scheduled shutdown the ExtraFax servers at Sunday 12:45 AM and restart them at 4:00 AM (assumed compact -B on all databases can be completed within three hours).

How to schedule shutdown/restart ExtraFax server?